Document Scanning Tips

How can I best capture an image with Transflo Mobile+?
a. Capturing an image with the Mobile+ app couldn’t be easier. Simply place the document to be scanned in a well-lit area against a dark or contrasting surface.

  • Position your camera phone over the document (14 inches)
  • Ensuring that the entire image is within the view window
  • Allow the auto-focus feature to adjust. If the app keeps adjusting, click the blue button to snap and manually crop
  • Still having issues, you can use your device's standard camera to snap a photo, then head back to the app and import via the library

What image quality controls exist in the application?
Image quality controls are built into the app for much the same reason that images are converted to black and white before transmission. Controlling background colors and shares ensures that the image is readable by your dispatcher the first time you send it. This process also compresses the image in order to transmit it faster and cause less data usage on your mobile plan. The end result you see on your device is the same image that your dispatcher will see.

What is the Auto-Crop feature?
The Mobile+ app automatically detects document borders in order to crop the image. If needed, you can simply drag any one of the blue dots surrounding the border to crop the image how you see fit.


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